For operational issues, under-performance concerns, or disputes arising from fixtures concluded via Avant, please contact us immediately at claims@avcc.gr or through the website form (select Claims) with fixture details, timeline, and supporting documents. We will acknowledge receipt, establish a communication channel between parties, and coordinate a practical resolution pathway. Our aim is to resolve issues early and efficiently, preserving commercial relationships wherever possible
Avant operates a strict compliance policy and does not arrange, facilitate, or participate in any trade that would breach applicable sanctions, export controls, or embargoes. This includes, without limitation, sanctions administered by the UN, EU, UK, and U.S. (OFAC). All transactions are subject to KYC/AML checks, counterparty screening, and cargo/voyage due diligence. Parties engaging Avant warrant that their activities are compliant and agree to promptly provide information necessary for screening. If a trade becomes restricted or prohibited, Avant will cease involvement without liability and will inform relevant parties as appropriate.
Acceptance. By accessing this website, you agree to these Terms of Use. If you do not agree, do not use the site. Information only. Content is for general information and does not constitute advice or an offer to provide services. Any engagement with Avant is governed by separately agreed terms. Accuracy & availability. While reasonable efforts are made to keep content accurate and available, Avant gives no warranty (express or implied) as to completeness, accuracy, timeliness, or uninterrupted access. Intellectual property. Unless stated otherwise, all content is owned by or licensed to Avant. You may not copy, modify, distribute, or use any content for commercial purposes without prior written consent. Permitted use. You may not misuse the site, introduce malware, attempt unauthorized access, or interfere with its operation. Third-party links. Links are provided for convenience only; Avant has no responsibility for external sites or their content. Limitation of liability. To the maximum extent permitted by law, Avant excludes liability for any loss or damage arising from or in connection with site use or reliance on its content. Privacy. Personal data submitted via the site is processed in accordance with our Privacy Notice (available on request or via the site when published). Governing law. These Terms are governed by the laws of Greece, and the courts of Piraeus shall have exclusive jurisdiction, subject to Avant’s right to bring proceedings elsewhere to protect its interests. Changes. Avant may update these Terms at any time; continued use constitutes acceptance of the updated Terms. Contact. For questions regarding these Terms, please use the site contact form.